Shipping policy

Shipping Policy

At Cygnify Perfumes, we are committed to delivering your order safely and on time.

- Orders are typically processed within 1–2 business days after payment confirmation.

- Once dispatched, delivery usually takes 3–7 business days, depending on your location and courier service availability.

- Shipping charges, if applicable, will be displayed at checkout before payment.

- After your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) to monitor your shipment.

- Delivery timelines may be affected by public holidays, natural disasters, adverse weather conditions, or unforeseen courier delays.

- Please ensure that the shipping address and contact details provided at the time of placing the order are accurate. Cygnify Perfumes will not be responsible for delays or non-delivery due to incorrect customer information.

- If you receive a damaged package, please contact us within 48 hours of delivery with clear photos or an unboxing video so we can assist you promptly.

For any shipping-related queries or assistance, please contact our customer support team with your order details.